You will always have the same team for house cleaning in Oregon unless something comes up, so they are familiar with your home and you are familiar with them.
No Problem, just let the office know and you can provide us with a key, code to a keypad, place a key somewhere on the property on the day of the clean and we can lock up and leave key inside. Make it Shine is fully insured and bonded and all employees are screened and drug test regularly. All keys and codes are locked in a safe in the office and only carried on the day of service. Keys are not labeled with address on them.
We use commercial vacuums, with tripled filtration; they are cleaned and deodorized daily. We do not use our vacuums on any pet soiled areas. Due to liability reasons we will not use customer’s vacuums.
Since we are a detailed cleaning company, meaning we don’t just clean surfaces, we actually move items and clean behind them. We ask that anything valuable not be left out or cleaned by Make it Shine. If a breakage happens we will notify you immediately and we will either replace item or you can deduct the value from your next cleaning.
If your questions about our cleaning services are not in our FAQ, don’t hesitate to contact us.